drewkeller
02-09-2004, 06:17 AM
QCD is supposed to automatically register you, but there are a number of things that can go wrong. Try the following things -one at a time- until the problem is fixed. For more details, refer to http://www.quinnware.com/forum/showthread.php?t=719&page=2&pp=20
1a. Make sure your internet settings are correct in Preferences > Settings
1b. Make sure your firewall, parental controls, or other internet access limiter is not blocking the Cddb messages.
2. If you are comfortable editing the registry, run 'regedit.exe' and navigate to
HKEY_CURRENT_USER/Software/Cddb
and delete the Cddb key (and hence everything within that key). Then start QCD.
3. If you then get the message "Could not access CDDB without Registration," delete the key one more time, and this time, also delete the Cddb folder with the QCD install folder (if it exists).
4. Do a search for CDDBControl.dll and delete all instances, then re-install QCD which will install the proper CDDB Control.
5. Go into Preferences->Settings->Gracenote CDDB and check what the 'CDDB Cache Path' is set to. If set to the correct path, try creating the CDDB folder manually.
6. First, go into Preferences->Settings->Gracenote CDDB, click 'CDDB Control Info' and check that the version of the control is 'August 2003 (2.0.0.13)'. If not, do reinstall. If it is, go to Preferences->Settings and disable the 'User Settings' option. Then restart QCD.
7. Do step 6 again, this time without checking the 'multi-user install' option in the installer.
1a. Make sure your internet settings are correct in Preferences > Settings
1b. Make sure your firewall, parental controls, or other internet access limiter is not blocking the Cddb messages.
2. If you are comfortable editing the registry, run 'regedit.exe' and navigate to
HKEY_CURRENT_USER/Software/Cddb
and delete the Cddb key (and hence everything within that key). Then start QCD.
3. If you then get the message "Could not access CDDB without Registration," delete the key one more time, and this time, also delete the Cddb folder with the QCD install folder (if it exists).
4. Do a search for CDDBControl.dll and delete all instances, then re-install QCD which will install the proper CDDB Control.
5. Go into Preferences->Settings->Gracenote CDDB and check what the 'CDDB Cache Path' is set to. If set to the correct path, try creating the CDDB folder manually.
6. First, go into Preferences->Settings->Gracenote CDDB, click 'CDDB Control Info' and check that the version of the control is 'August 2003 (2.0.0.13)'. If not, do reinstall. If it is, go to Preferences->Settings and disable the 'User Settings' option. Then restart QCD.
7. Do step 6 again, this time without checking the 'multi-user install' option in the installer.